At Excursion Lines (https://excursionlines.com), we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains what data we collect, how we use it, and the measures we take to keep it safe. By using our website, you agree to the practices described below.
When you make a booking or contact us, we may collect the following information:
Name
Phone number (including WhatsApp or Telegram if provided)
Details of your chosen excursion (date, number of participants, preferences)
We do not require you to create an account to book a trip.
All payments are made directly to our representative at the start of your excursion. We do not collect or store your credit/debit card details on our website.
We use the contact details you provide to:
Confirm your booking
Send updates or changes about your excursion
Answer questions via WhatsApp, Telegram, or direct phone calls
We do not send marketing emails or messages without your consent.
Our website may use cookies or analytics tools (such as Google Analytics) to improve your browsing experience and understand how visitors use the site. These tools collect anonymized data and do not personally identify you.
You may disable cookies in your browser settings at any time.
We do not sell, rent, or trade your personal information.
All booking details are managed only by our internal team to arrange your excursions. We do not share your data with third-party travel agencies.
Booking details (name, contact, excursion info) are kept only as long as necessary to manage your trip.
Once your excursion is completed, your data may be stored securely for a limited time to assist with customer support or legal requirements.
You have the right to:
Request a copy of the personal data we hold about you
Ask us to update or correct your information
Request that we delete your personal information (except where we must keep it for legal reasons)
To make such a request, please contact us at info@excursionlines.com.
Our website may include embedded content (e.g. maps, videos, or images) from other websites. Embedded content behaves in the same way as if you visited the other website. These websites may collect data about you or use cookies according to their own privacy policies.
We use SSL encryption and other security measures to keep your data safe. Only authorized staff members can access your personal information, and we take precautions to prevent unauthorized access, disclosure, or misuse.
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us at:
📧 info@excursionlines.com
📱 WhatsApp / Telegram / Phone (as listed on our website)